Shipping policy
Domestic Shipping
- Processing Time: Orders are processed within 1-3 business days. Orders are not shipped on weekends or holidays.
- Shipping Methods: We use USPS and UPS for domestic shipping. Once shipped, you will receive a tracking number via email.
- Delivery Time: Standard shipping typically takes 3-7 business days. Expedited options are available at checkout.
- Shipping Fees: Shipping is calculated based on weight and destination. Free shipping is available on orders over $100.
International Shipping
- Processing Time: International orders are processed within 3-5 business days.
- Shipping Methods: We ship internationally via USPS or UPS. Delivery times vary depending on the destination, usually between 10-20 business days.
- Customs & Duties: International customers are responsible for any customs or import duties that may apply. These fees are not included in our shipping charges.
Order Tracking
Once your order is shipped, a tracking number will be provided. Please allow up to 48 hours for the tracking information to update.
Lost or Damaged Packages
If your package is lost or damaged during transit, please contact us at contact@ginnliandluck.com. We will assist you in filing a claim with the carrier and work to resolve the issue.
Thank you for shopping with us!